If a line is involved, call Consumers Energy first and stay clear. For everything else — tree on the house, blocked driveway, hanging limb over the kids’ window — call us now. Phones are answered 24/7.
Call (616) 612-1244 — 24/7 dispatchWhat counts as a tree emergency
Anything that can't safely wait until business hours: a tree or limb on a roof, vehicle, or fence; a blocked driveway or private road; a split trunk or hanging “widow-maker” over an area people use; a leaning tree with lifting roots after saturated-soil winds. West Michigan's storm pattern — summer derechos, fall gales off the lake, heavy March ice — makes these calls a matter of when, not if.
When you call, you talk to a person, not a voicemail. We triage by phone (photos help), give you an honest arrival window, and tell you what to do — and not do — until the crew arrives.
Our emergency response process
Real answer, real triage. We prioritize people-at-risk situations first, property-only second.
First moves are about safety: relieving load on the structure, securing hanging limbs, cordoning the drop zone.
Storm-loaded wood is spring-loaded wood. We rig and lower every section — no cowboy cutting off a roof.
Photos before, during, and after, plus an itemized invoice formatted for your homeowners claim.
Debris hauled, site raked, and a plan for the stump or the rest of the damaged tree if it needs work later.
What to expect
Emergency work happens in two phases. Phase one — same visit — makes your property safe: the tree comes off the structure, the driveway opens, the hazard comes down. Phase two — scheduled promptly after — handles the remainder: bucking and hauling the trunk, grinding the stump, assessing neighboring trees that took the same wind. You get a written scope for both, and we never charge “storm panic” prices for phase-two work that can wait.
Emergency costs in Grand Rapids
Emergency removals in Grand Rapids average around $822, versus roughly $550 for a standard scheduled removal — the premium covers after-hours dispatch and hazard conditions, not opportunism. If the tree hit a structure, your homeowners policy likely covers removal from the structure; our documentation makes the claim straightforward.
More detail: what emergency tree service costs in Grand Rapids and whether homeowners insurance covers tree removal in Michigan.
While you wait for the crew
Emergency service FAQs
Yes — 24/7 means the phone is answered at 3 a.m. on Christmas. Storm response is a core service, not an upsell.
If the tree hit a covered structure, removal from the structure is usually covered (commonly up to policy limits). We provide the photos and itemized invoice adjusters ask for. Preventive removal of a standing tree is typically not covered.
From our Paris Ave SE yard, most of the metro is within 20 minutes in normal conditions. In a wide-area storm event we triage — people at risk first — and give you an honest window when you call.
Generally, your policy covers damage on your property regardless of where the tree rooted — unless the neighbor was demonstrably negligent about a known hazard. We document; your insurers sort out subrogation.
Emergency tree service available in these areas
From our Paris Ave SE base in south Grand Rapids, we provide emergency tree service across fourteen West Michigan communities: